Skip to main content

5 Amazing Tips for Creating Customer Centric Websites

Whether you have a  physical business or an online brand, in today's modern era a website is the sales face of any business on the internet. There are many points to address when developing a website, below given are some amazing tips that will aid you in creating a customer-centric website.

1- Visual Appearance and Content of the Website Matters a Lot: 

It is a psychological fact that people notice or perceive the colors and designs first when they reach your website. According to a study, on an average 30 to 60% of the visitors bounce off because the website fails to impart good impression. So create a visually appealing website that can impress your visitors in their first few seconds of the visit on the web page. If you pass this stage, they will go further and read the content that must also be engaging and skimmable.

 2- Your Website Should be Mobile Friendly: 

More mobile users mean increasing demand for mobile-friendly websites. A responsive website that evenly meets the designing and content demand on varying screens should be developed. Your website on mobiles should not be the ‘mini-desktop’ version but keep in mind the information preferred by the mobile users. The targeted content and responsive design of the website on the mobile should be easily accessible and meet the user needs perfectly.

 3- Easy to Navigate Websites: 

Best user experience is one of many priorities in website designing. Your customer has many options if they do not find it easy to navigate they will move to the other website.  The web navigation should be clear and all the relevant information available at an easy to find position. The features and functions of the websites should be optimized so that your visitors can get every information they want within few minutes.

 4- Be Customer-Aware:

Being aware of customer’s interests and needs will be helpful in developing long-term marketing strategies. Create a website that effectively targets your audience. When your audience visits your website, they expect the same content and services which you market about on various platforms. Make sure your website works excellent with the content that tailored to your business offers. A valuable content on the well-designed website will satisfy the customers, build trust that may lead to the conversions and more referrals.

 5- Your Customer Support Team Should be Involved:

People have queries about the services, products, logistics, delivery and many others. As you are doing a virtual business and your customers are unable to actually touch the product, it is important to satisfy them efficiently by actively answering their queries. To manage this, your customer service team should be vigilant, alert and friendly in communication with the customers. How-to videos and FAQ’s can also be added to the website for enhancing user satisfaction.


Nadkaar is a web design and development company in Dubai, having experience in creating the websites that effectively fulfills the needs of your business as well as your customers.

Comments

Popular posts from this blog

5 Shocking Facts About SEO

There is a constant war which SEO strategy works better than other. Brands implement those according to need but some shocking facts might startle you in surprise and may drive you to rethink about the strategies!     1- There are more than 50% Chance of Getting on Top if Have Video on Landing Page:  The most popular search engine ‘Google’ is ranking the websites having videos on the first page of SERPs. It has been found from the studies that videos get 70% more attention than a text. Well, people like to trust the websites having videos as it creates a sense of authenticity. One advantage of video is that it can interact with the audience in a variety of creative ways. You can inform your audience in an influential manner if you are using video as message conveyor. People can easily share it on different media generating leads to your website.  2-  75% of Users Never Scroll Further Than the First Page:  It is a bitter fact but it is true. In thi...

Top 6 SEO Tips

SEO is the process of improving the visibility of a website in organic search results and is used to increase the amount of visitors to a website by obtaining a high-ranking placement in the search results of a search engine (SERP). SEOEXPERTS.AE  is one of the fastest growing companies in Dubai for SEO. Get in touch with us today to discuss how we can bring your website in googles’s first page. Here are some Seo tips that help to boost your SEO rankings. 1-   Finding the Right Keywords: Keywords play vital role in driving high traffic to any business website. Make sure you choose right keywords that will lead searchers to your site. Correct keywords are relevant to your goals in attracting the right audience and in receiving high number of enquiries. Ensure all your webpages are easy to navigate and filled with relevant keywords. 2- Focusing on Content: Content is king in Seo. Content should be rich in keywords that your customers use when searching...

Best ways to prevent dirt from accumulating on floors

Dust is made up of all kinds of particles including dead skin cells, fibers from cloth or paper and dirt mites, etc. Dust can lead to allergy and other health problems. You cannot prevent dust from entering your home, but you can prevent them from affecting you. You can make your environment better by following these simple ways: 1- Use Entrance mats: Entrance mat is the first and foremost preventive measure in your cleaning process. Doormats in front of your doors provide you to clean your shoes before entering the house, which help to reduce the amount of dirt, germs and bacteria you take inside. keep your mats clean all the time, wash them on a regular basis and dust them off regularly. 2- Take off shoes outside the house: Most of the dirt that gets tracked over floors comes from outdoor dirt and grime that stick on your shoes. At the door, set out a basket or cabinet for slippers and encourage your family members to take off shoes outside the door. It help in reduc...