Skip to main content

5 Effective Ways Of Creating Customer Relationship Online

As the warm handshake and a big friendly smile builds an initial relation of trust between strangers, a warm response from a brand or business works in the same way. Today more and more businesses are running with the provision of welcoming and warm customer experience in order to gain the trust of the customers and acquire money.
Here are some interesting, easy, and actionable tips to boost your sales.

1- Show Emotion In The Messages On Online Platforms:

Humanize your conversations and personalizing it with the messages that show care and kind tone will project a good image on people. Whether it is an email or comment on social media, adding emoji and caring sentences will bring a mammoth change in the minds of people about your business. A simple smiley after giving any information or good news can give a soft and friendly impression. Change your ‘OK’ to ‘its ok’ and ‘Sorry’ to ‘ I am really sorry’ and see how it will bring a pleasant change for your corporate identity and affect on decisions of your audience.

2- Ask Your Customers For Reviews:

Feedback, reviews, and testimonials give the online prove that your service is incredible and outstanding. If any customer likes your product, ask to add reviews. You can share a link to review side so that there would not be any barrier in quick reach to review site. Mouth referrals are valuable, they can be leads or important for business repetition. Any praise and applaud by other people drive the prospects to avail your services.

3- Reward Your Current Customers:

Your current customer will become highly favorable to you if you give them gifts and rewards. You can give anything depending upon your business. If you think that there is a chance of coming back for this customer you can reward with a free product, coupons of another shop. If there is no hope of business repetition you can reward them in exchange of referring about your business to new ones. Rewarding the customers drastically increase the chance of reminding about your business in good way when customer have choice of you vs. Your competitor.

4- Create Online Or Offline Useful Resources:

You are obviously providing your customer the best product, also make new and interesting resources that can help them in using your product or enjoy them more.
You can these in the package:
  • Detailed instruction paper
  • Article or blog
  • Any video or audio clip
  • Styling tips (if your product is relevant to style and beauty)
  • Organisation events such as word camps etc.

5- Respond And Respond To Customers:

People like being responded and acknowledged. It is satisfied and a kind of a happy feeling when they got responses. Do not use automated responses, they may have negative impact especially when your customers has more to talk about. Give appropriate responses to make them feel that they are being heard and the company is concerned about their problems or new ideas. Always keep your tone welcoming!


From: NADKAAR

Comments

Post a Comment

Popular posts from this blog

Did You Know That These Safety Devices Also Expires?

Got surprised? But the safety devices actually expire whether they have expiry dates written on them or not. In many homes making the storage empty of expired food, medicines or other solutions is a practice which is a good habit but does you ever think that safety devices also need to be replaced with new when expired? That is why from today you should do a thorough audit of your house and check all the safety devices for their performance, if you find any defect in functioning, immediately throw it away. The defect in small safety devices should not cost your harm so keep alert! Fire Extinguisher:  You may have a fire extinguisher placed in your kitchen. The usability years can vary in different types of fire extinguishers like disposable models can last for five to seven years and non-disposable models need alternate recharging after every five to six years. For safety, improvement checks for the tags if any for the specifications of the maintenance schedule is necess...
Post a Comment
Read more

Another year, another set of challenges: is it make or break for the PR industry in 2018?

2017 has been a big year for the PR industry. Not only did we witness myriad crises, campaigns and the odd fall from grace, but a number of new trends also emerged. Live-stream video, for example, grew in popularity as did the use of influencers to drive engagement. 2018 looks — at least on paper — like an unprecedentedly good setup for the PR and marketing industry. But behind the scenes, the industry appears shockingly vulnerable. Micro moments Information can be accessed faster and faster with the use of smartphone applications, notifications, and social media. According to Huffington Post, 55 per cent of the time people use their smartphones, they do so in short bursts of 30 seconds or less. Look at how US President Donald Trump communicates with his millions of followers. Bite size sound bites are what he does best, even if the content isn’t exactly worth reading. But he grabs the attention of his audience by drip feeding tiny bits of information on a regular basis. With i...
Post a Comment
Read more

6 things we learned in our first year as a business

The first year is always the hardest. That’s one thing you’ve definitely heard before; because it’s true. You sacrifice time with family, you let your social life take a back seat and you almost certainly have trouble sleeping when every thought and feeling from the day before is swirling around in your head at 4am. But the point is - it should be this hard because the rewards of building a business are worth the ride. It’s a never-ending rollercoaster of exhilarating ascents, unexpected turns and spiraling nose dives. But we wouldn’t have it any other way. Every day, we get validation from people who love what we do. In our first 12 months, we met some of the most fascinating people on the planet and we easily learned more than we would have in 10 years. Here are six lessons we learned in our first 12 months. 1- Don’t try to be the best Being popular may have been important when you were at school. In business, the opposite is true. When we started, we knew other agencies were o...
Post a Comment
Read more